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WHAT OUR CUSTOMERS THINK
| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"My husband got there tonight right at closing time. I felt bad going in so close to closing but my husband just got his VTX yesterday so was excited to get a helmet bought. I thought we'd be rushed out of the store but Jay Shick was so very helpful. He more than met our needs. He even talked to us about more things we need in the future. He didn't pressure us to get out so he could go home for the night. This is our 1st motorcycle but I know whatever we need going forward, I'll make sure Jay is there to help us!!!!!!!!!"
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By: Lisa Lee's Summit, MO
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"I attended the Group ride seminar on 3/10/12 very informative and very well put on, I would recommend anyone to attend that rides with a group, whether you have experience riding with a group or not.
We went on a dinner ride afterward to Archie Mo. for a BQ Buffet. They had the best BQ brisket I think I have ever had anywhere..
Thanks Ryan for putting on the seminar and for leading the dinner ride.
Fred Mays"
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By: Fred Grainvalley, MO
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"After many years away from the motor cycle world, this past year I decided it was time to return. Everyone at that I have dealt with at Freedom Cycles has been absolutely great! Ryan spent a good deal of time with me talking about different bikes, answering questions to my satisfaction and has never made me feel pressured in any way. Chance and Jay have made the purchasing of gear a very fun experience for my three kids. Every time we are in there, they both seem to go out of their way to make them feel as if they are the most important people in the store. Freedom Cycles has become a big part of the kids motorcycle experience! Thanks for everything!"
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By: Matt Grandview, MO
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"What happened in the Dakar? I don't understand why Michalel Stanfield and his dream team stopped racing in stage five!?
Keep people who follow the "Dreamteam" know. Thanks and have a great day!
Answer: Live tracking is available on www.Dakar.com. You can also follow the team by liking Freedom Cycles on Facebook!"
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By: Alain Raleigh, NC
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" T HE SALESMAN WAS VERY NICE. EXPLAINED THINGS VERY WELL WILL PROBABLY BUY FROM AGAIN . "
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By: DONALD KANSAS CITY, MO
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"The dealership overall has made gigantic leaps forward in every department. My whole family including our kids look forward to coming in. In fact many times we stop by freedom cycles on our way out just to check out the store and to say hi to the staff. We love the store and can't say enough about it. For the first time in many years I feel like each and every department has the people in place do handle every part of the job. I would highly recommend that anyone wanting to purchase motorcycle,parts or riding gear stop by freedom cycles first for the total experience ."
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By: Mike BeltoncomB, MO
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"Jay went above and beyond to help me with my purchase. Excellent service ."
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By: Lester grandview , MO
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"Just wanted to let everyone know that although I had a challenging project (needed non stock clutch and brake lever bolts) Mark and Derek did a great job of getting me taken care of. There was no way to determine what bolts needed to be ordered to fit my bike so Derek actualy took one of of a new CRF to confirm the fit. He sold me what I needed off the new bike and order replacement for Freedom so I did not have to wait.
This is something we have done at Olathe Ford to get a customer down the road but this is the first time a motorcycle dealership has been willing to do it for me. In fact, I am convinced Mark and Derek were not going to quit till they got it figured out and I had what I needed.
Thanks for the great service!!
Steve Gibbs"
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By: Steve Wellsville, KS
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"I have been racing for 30 years. I have been in and out of dealers all over the country but I have never seen anyone like your parts manager Chance. He is always so helpful and knows the answers to all of the questions I have asked. I observed him at the ozark 100 miler helping everyone who needed it. I will never buy from anyone else as long as he is the parts manager..."
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By: Troy KC
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"I just wanted to let you know how much I and all of my riding buddies appreciate Freedom Cycles and the support we get from you all. I also want to let you know that your parts manager, Chance. He represents you all well and is a class act all the way around I know how important it is in business to have great people on your team and I can tell you that Chance has the kind of passion, enthusiasm and competitve urgency that would make any company proud Keep up the great job!!
Thanks again,
Todd Searing"
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By: Todd Raymore, MO
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"My first visit to Freedom Cycles was outstanding. I couldn't believe the family atmosphere, great selection, competetive prices, and absolutely OUTSTANDING service! Every associate that I encountered was helpful, but not to the point of being overbearing. In addition, I felt the service was "personalized", as they offered to try to locate a custom part for me that is not generally available but might suit my personal needs. Outstanding in every way."
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By: John Overland Park, KS
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"Bought some boots,gloves Etc the 12th of Aug. Sales lady signed me up for rewards program. Got e-mail giving me rewards # eh3324. But login info address wasn't includer. It was supposed to be below , but doesn't appear. Could you send link. Thanks, Bob"
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By: Bob Olathe, KS
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"Over all a good place, Really nice show room, not so nice salemen or helpers, Parts desk nice but not all that knowledgeable or helpful, always want to sale the high dollar stuff, Not very good for the less fortunate ones to have the bucks to spend"
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By: Anonymous Harrisonville, MO
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"Freedom cycles, and the salesman derrick were the only company that took the time and assured me he would find all my parts for 1987 my honda spree 50 and he definately did so. i would use them again for my parts needs. thanks"
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By: David Destrehan, LA
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"Gotta hand it to Kurt, Roman and all the other guys in the service dept. I have an older bike ('82 CB 750 NightHawk) that had carb & fuel problems. Bike came out starting & running like new. Smooth as silk and fast! I know what a hassle it is working on older bikes, so I was pretty impressed. Kepp up the good work! Steve Walker"
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By: Steven Independence, MO
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"I bought my first bike from Freedom back in 1996 and have been a loyal customer since then for one reason......customer service. Add that in with the newly expanded showroom along with the best parts manager around (ask for Chance) and you have the best dealership around period. Freedom is a family owned company and they will treat you the same, just like family."
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By: Matt Kansas City, MO
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"We were looking for any help available to offset some of the expense with three kids racing . Freedom stepped up and discounted my part and accessory purchases, which helps a lot because somebody breaks something every week !! Thanks ! Aaron"
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By: Anonymous Excelsior springs , MO
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"I had a great experience. I went to Freedom Cycle with the intent of only looking. The helpful sales staff gave me an unexpectedly great deal on my new Suzuki Burgman Executive adn I wound up driving it home that day. They even stayed late to help me. I can definitely recommend this dealer to anyone in the KCMO area."
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By: Gary Fort Leavenworth, KS
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"Its never a doubt that they will have your part without ordering it. You can always expect to get quick service and friendly help when you there!"
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By: Juaquan Kansas City, MO
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"I must say that the biggest improvement I have seen is in the parts department . Chance really goes the extra mile to make your parts experiance a good one . This guy is a keeper !! Also very knowledgeable about the product . Has kept the parts we need in stock . The whole store is also a class act ."
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By: Bob kansas city , MO
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"Lived in Chicago and Dallas before move to Shawnee. I've done
Business with over 15 different motorcycle shops over my 45 years
And without Question this is the best I have ever dealt with. Chance,
And John in parts are just great to work with. The selection on hand
Is superior to all dealers in KC area and the pricing is great also. Always
Check out the clearance and closeouts. If you have not been to Freedom Cycles in the past year or so, go, you will not be disappointed thanks guys! Look forward to a great riding season and your customer appreciation days! "
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By: Greg Shawnee, KS
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"WHAT A GREAT PLACE FOR ANYONE WHO ENJOYS MOTORSPORTS. GREAT SELECTION, GREAT PRICES AND GREAT PEOPLE. I ONLY WORKED WITH THE PARTS GUYS AND IT WAS A VERY PLEASANT EXPERIENCE. I WILL REFER FRIENDS AND FAMILY. IF YOU NEED IT THEY PROBABLY HAVE IT, AND IF NOT, THEY WILL FIND AND GET IT FOR YOU. THANKS GUYS, SEE YOU SOON"
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By: Anonymous BELTON, MO
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"About 1978-1979 I bought a Brooks Leather Jacket from you all, I think Mike and Jenni both sold it to me. As the years passed I gave it to my niece. This Christmas she passed it back to me. I cannot believe what a wonderful jacket this has been! All the snaps and zippers are in working order and the leather...age has only made it better; like me! It still fits!
This prompted a search for Freedom on the intranet and could not believe the expansion and success ! The Stanfields are good people, I am so glad I had the opportunity to know them.
Good luck to Mike at DAKAR...cannot believe he is there riding!
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By: Anonymous Springfield, MO
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"Your parts guys are great and efficient with their time, and take the time to double check me when I try to order the wrong accessory for the right ATV!
Also, great job on phone training of your staff--everyone is very friendly and transfers to the right department, and lets me know if might be on hold for awhile if they're busy."
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By: Colin Leawood, KS
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"WOW! What a great motorcycle shop. They where all very helpful and willing to go the extra mile, and the parts manager, Chance went above and beyond to help me find some items for my bike that i was told was not available. If you have not seen the new building and great selection of items and experienced the new world class service with a genuine smile, GO AND CHECK THEM OUT! Great selection and prices on everything that i needed!"
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By: Anonymous Belton, MO
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"The changes in the parts department, with personell and pricing are GREAT! Keep up the great work! The selection is sooooooooooooo, much better than any other store in town, you must check it out!"
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By: Anonymous Peculiar, MO
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Freedom Cycles has been named a Top 100 Dealer 12 times by Dealernews Magazine! 
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